/* ============================================================
   zai-xian-ke-fu.html 在线客服页专属样式（前缀 kf-）
   答疑示例卡 + 联系方式清单为核心模块，与其他页独立
   ============================================================ */

/* ---------- 1. 头图 ---------- */
.kf-hero{position:relative;background:var(--g-deep);padding:150px 0 110px;overflow:hidden}
.kf-hero-bg{position:absolute;inset:0;background:url("../images/kefu-1.jpg") center/cover no-repeat;opacity:.26}
.kf-hero::after{content:"";position:absolute;inset:0;background:linear-gradient(100deg,rgba(62,124,91,.78),rgba(47,53,44,.5))}
.kf-hero-box{position:relative;z-index:2;color:#fff;max-width:760px}
.kf-crumbs{display:flex;gap:8px;align-items:center;font-size:.85rem;color:#cfe3d6;margin-bottom:22px}
.kf-crumbs a{color:#cfe3d6}
.kf-crumbs a:hover{color:#fff}
.kf-crumbs i{font-style:normal;color:#9dbfa9}
.kf-hero h1{font-size:clamp(2rem,5vw,3rem);font-weight:800}
.kf-hero-lead{margin:18px 0 28px;color:#EAF3EC;font-size:1.05rem;line-height:2}
.kf-hero-acts{display:flex;gap:14px;flex-wrap:wrap}
.kf-hero-acts .btn-line{border-color:rgba(255,255,255,.55);color:#fff}
.kf-hero-acts .btn-line:hover{background:rgba(255,255,255,.12)}
.kf-hero-edge{position:absolute;left:0;right:0;bottom:-1px;height:44px;background:var(--paper);clip-path:polygon(0 100%,0 42%,12% 14%,26% 64%,42% 18%,58% 70%,74% 20%,88% 62%,100% 30%,100% 100%)}

/* ---------- 2. 能帮啥 ---------- */
.kf-can{background:var(--paper)}
.kf-can-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}
.kf-can-item{background:var(--cream);border:1px solid var(--line);border-radius:var(--radius-l);padding:30px 24px;transition:transform .3s ease,box-shadow .3s ease}
.kf-can-item:hover{transform:translateY(-6px);box-shadow:var(--shadow-m)}
.kf-can-item b{display:block;font-size:1.05rem;color:var(--g-deep);margin-bottom:10px}
.kf-can-item p{font-size:.88rem;color:var(--ink-soft)}

/* ---------- 3. 联系方式 ---------- */
.kf-contact{background:var(--g-mist)}
.kf-contact-grid{display:grid;grid-template-columns:1.05fr 1fr;gap:60px;align-items:center}
.kf-contact-txt h2{font-size:1.7rem;margin:12px 0 16px;line-height:1.4}
.kf-contact-list{margin:6px 0 16px}
.kf-contact-list li{padding:9px 0 9px 28px;position:relative;color:var(--ink-soft);font-size:.94rem;border-bottom:1px dashed var(--line)}
.kf-contact-list li::before{content:"";position:absolute;left:0;top:18px;width:16px;height:2px;background:var(--w)}
.kf-contact-list a{color:var(--g-deep);font-weight:600}
.kf-contact-txt>p{color:var(--ink-soft)}
.kf-contact-img{border-radius:var(--radius-l);overflow:hidden;box-shadow:var(--shadow-m)}
.kf-contact-img img{width:100%;height:100%;object-fit:cover;transition:transform .6s ease}
.kf-contact-img:hover img{transform:scale(1.04)}

/* ---------- 4. 答疑示例 ---------- */
.kf-qa{background:var(--paper)}
.kf-qa-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.kf-qa-item{background:var(--w-mist);border-radius:var(--radius-m);padding:26px 24px}
.kf-qa-item h3{font-size:1rem;margin-bottom:10px;color:var(--w-deep)}
.kf-qa-item p{font-size:.9rem;color:var(--ink-soft)}
.kf-qa-more{text-align:center;margin-top:28px;color:var(--ink-soft)}
.kf-qa-more a{color:var(--g-deep);font-weight:600}

/* ---------- 5. 双城服务 ---------- */
.kf-city{background:var(--g-mist)}
.kf-city-box{display:grid;grid-template-columns:1.05fr 1fr;gap:60px;align-items:center}
.kf-city-txt h2{font-size:1.6rem;margin:12px 0 16px;line-height:1.4}
.kf-city-txt>p{color:var(--ink-soft);margin-bottom:22px}
.kf-city-links{display:flex;gap:14px;flex-wrap:wrap}
.kf-city-img{border-radius:var(--radius-l);overflow:hidden;box-shadow:var(--shadow-m)}
.kf-city-img img{width:100%;height:100%;object-fit:cover}

/* ---------- 6. 资讯入口横条 ---------- */
.kf-news{background:var(--paper)}
.kf-news-strip{display:flex;align-items:center;justify-content:space-between;gap:22px;flex-wrap:wrap;background:var(--g-mist);border-radius:var(--radius-l);padding:34px 40px}
.kf-news-strip h2{font-size:1.3rem;margin-bottom:6px}
.kf-news-strip p{color:var(--ink-soft)}

/* ---------- 7. CTA ---------- */
.kf-cta{background:var(--w-deep);padding:92px 0}
.kf-cta-inner{color:#fff;text-align:center}
.kf-cta-inner h2{font-size:clamp(1.5rem,3.4vw,2.1rem);margin-bottom:16px}
.kf-cta-inner p{color:#F0E4D2;margin-bottom:26px}
.kf-cta-inner p a{color:#fff;font-weight:600}
.kf-cta-acts{display:flex;gap:14px;justify-content:center;flex-wrap:wrap}
.kf-cta-acts .btn-line{border-color:rgba(255,255,255,.55);color:#fff}
.kf-cta-acts .btn-line:hover{background:rgba(255,255,255,.12)}

/* ---------- 新增：客服能帮干啥 ---------- */
.kf-can{background:var(--g-mist)}
.kf-can-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.kf-can-item{background:var(--paper);border:1px solid var(--line);border-radius:var(--radius-m);padding:24px 20px;border-top:4px solid var(--g)}
.kf-can-item h3{font-size:.98rem;color:var(--g-deep);margin-bottom:10px}
.kf-can-item p{font-size:.86rem;color:var(--ink-soft)}

/* ---------- 新增：常见咨询 ---------- */
.kf-faq{background:var(--paper)}
.kf-faq-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.kf-faq-item{background:var(--w-mist);border-radius:var(--radius-m);padding:26px 24px}
.kf-faq-item h3{font-size:1rem;color:var(--w-deep);margin-bottom:10px}
.kf-faq-item p{font-size:.88rem;color:var(--ink-soft)}

/* ---------- 新增：服务说明 ---------- */
.kf-note{background:var(--g-deep)}
.kf-note-strip{color:#fff;text-align:center;padding:36px 24px}
.kf-note-strip h2{font-size:1.3rem;margin-bottom:10px}
.kf-note-strip p{color:#DCEBE1;max-width:760px;margin:0 auto;line-height:2}

/* ---------- 新增：服务说明条 ---------- */
.kf-time{background:var(--paper)}
.kf-time-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.kf-time-item{background:var(--cream);border:1px solid var(--line);border-radius:var(--radius-m);padding:26px 24px;border-top:4px solid var(--g)}
.kf-time-item b{display:block;font-size:1rem;color:var(--g-deep);margin-bottom:10px}
.kf-time-item p{font-size:.88rem;color:var(--ink-soft)}

/* 延伸提示条 */
.kf-e-strip{background:var(--g-mist)}
.kf-e-box{text-align:center;max-width:760px;margin:0 auto}
.kf-e-box h2{font-size:1.4rem;margin-bottom:12px}
.kf-e-box p{color:var(--ink-soft);line-height:2;margin-bottom:20px}
.kf-e-acts{display:flex;gap:14px;justify-content:center;flex-wrap:wrap}

/* ---------- 响应式 ---------- */
@media (max-width:960px){
  .kf-can-grid{grid-template-columns:1fr 1fr}
  .kf-contact-grid,.kf-city-box{grid-template-columns:1fr;gap:32px}
  .kf-faq-grid{grid-template-columns:1fr}
}
@media (max-width:600px){
  .kf-can-grid,.kf-qa-grid{grid-template-columns:1fr}
}